FAQ
Questions, answered without the spin
Including the ones that are not flattering to us. If something you need is missing, call and ask. We would rather answer it than have you guess.
Getting started
What actually happens on the DVM onboarding call?
Two parts. Before you ever speak, a licensed veterinarian reads your intake form, your dog’s history, your medication list, and any records you have sent, and forms a view. Then you meet by video for up to 30 minutes: they screen for the conditions that rule peptide therapy out, ask what the form did not cover, and if it is a reasonable fit they build the protocol, explain what it does and what it will not do, and set the markers you will judge it by. The $199 covers the review and the prescribing decision, not just the minutes on the call.
Why do you charge $199 when other places consult for free?
Because a free consult is a sales call, and this is not one. A veterinarian reading your dog’s history, screening for contraindications, making a prescribing decision, and standing behind it has a real cost, and the places that give it away recover it by selling you something at the end of every call. We would rather charge for the veterinary work and stay free to tell you no. If your veterinarian decides peptide therapy is not right for your dog, the $199 is refunded in full.
What if you tell me my dog is not a candidate?
Then you get your $199 back, in full, and you keep the recommendation. Your veterinarian will tell you what they would do instead, which is often a diagnostic workup, a conversation with your primary vet, or a different class of treatment entirely. That refund is not a goodwill gesture, it is the policy: we are charging for veterinary judgment, and if the judgment is no, you should not pay for a protocol you are not getting.
Do I need to leave my regular veterinarian?
No. Revive is built to work alongside your primary veterinary practice, not replace it. We will send your regular vet a summary of the protocol whenever you ask us to, and we encourage you to keep your annual exams and diagnostics with the practice that knows your dog.
Which states can you serve?
Send the intake form regardless of where you live. We would rather see your dog’s case than turn you away at a form field. Veterinary telemedicine rules are set state by state, and in some states a veterinarian needs an in-person exam before prescribing. Where that applies we will tell you directly and work out the path, which may mean a partner practice near you or coordinating with your own veterinarian. Either way you hear it from a person, after we have read about your dog.
How long until we get the first shipment?
Most families have their first month in hand within five to seven business days of the call: the prescription goes to the compounding pharmacy the same day it is written, and the pharmacy ships two to three business days later.
The therapy itself
What is a peptide?
A peptide is a short chain of amino acids, the same building blocks that make up proteins. The body uses its own peptides as signaling molecules, telling tissue to repair, telling inflammation to settle, telling cells to regenerate. Therapeutic peptides are made versions of those same signals, given to support processes the body already runs.
Is peptide therapy FDA-approved for dogs?
No. The peptides used in these protocols are not FDA-approved animal drugs. They are compounded from bulk drug substances by a licensed pharmacy, on a patient-specific prescription, when a veterinarian determines that no FDA-approved product will meet your dog’s medical need. That is a legal and long-standing pathway in veterinary medicine, and it is also the honest reason we describe these protocols as supportive rather than curative.
What does the research actually show?
Most peptide research to date is preclinical: laboratory and rodent studies, plus a growing body of clinical experience from veterinarians using these compounds. That evidence is genuinely promising for tissue repair and inflammation, and it is genuinely not the same as large randomized trials in dogs. We would rather you hear that from us than discover it later.
Are there dogs who should not take peptides?
Yes. Peptides that signal tissue growth and repair are not appropriate for a dog with an active or recently treated cancer, because the same signal that helps a tendon heal could theoretically feed a tumor. Pregnant and nursing dogs are also excluded. Our veterinarians screen for this on every call, and it is the main reason the call is required rather than optional.
The Longevity protocol uses different compounds. Why?
CJC-1295 and Ipamorelin are growth hormone secretagogues. They prompt the body’s own release of growth hormone rather than acting locally on injured tissue the way BPC-157 does. That is why they sit in the vitality protocol rather than the repair protocols. It also means a different risk conversation: raising growth signaling in an older dog is exactly the situation where undiagnosed cancer matters most. Screening is stricter for this protocol and a veterinarian will decline it more often than the other two. If your dog has had recent bloodwork, send it, because it makes that judgment sharper. We will not send you off to buy labs first, but we will say no more readily here.
How is it given?
Most protocols are oral: a capsule or a flavored powder you mix into food once or twice a day. Some protocols are injectable, and if yours is, the veterinarian walks you through it on video and we ship everything you need.
Are there side effects?
Reported side effects are generally mild and uncommon: soft stool, a day or two of lethargy, or reduced appetite when starting. Tell your care team about anything you notice; dose adjustments resolve most of it. Stop and call your veterinarian if you see anything severe.
Results and expectations
How long before we see something?
Families most often report changes somewhere between week three and week six, and usually in the small things first, like getting up from the floor without a pause, or wanting the longer walk again. Some dogs respond faster, some do not respond at all. We check in at day 30 specifically so you are not left guessing.
What if it does not work for my dog?
Then you cancel, and we would rather you did. There is no contract and no cancellation fee. If your day-30 check-in shows no meaningful change and a dose adjustment does not help by day 60, your veterinarian will tell you directly that this is not the right tool for your dog.
Is this a replacement for pain medication?
No, and you should not stop any prescribed medication without talking to the veterinarian who prescribed it. Peptide protocols are used alongside existing care. Some families find that over time their veterinarian revisits dosing on other medications. That is a conversation for your vet, on their timeline, not ours.
Billing and logistics
What does it cost?
The DVM onboarding call is $199, one time, refunded in full if your veterinarian decides peptide therapy is not right for your dog. Protocols are $299 a month, the same price for all three, including the compounded peptides, shipping, and every veterinary follow-up. Paying a few months ahead costs less: three months is $799 and six is $1,499, which works out to $266 and $250 a month. Paying monthly, your first month is $498 and every month after is $299.
Why is every protocol the same price?
Because pricing by compound would mean your veterinarian’s prescribing decision changes your bill, and that is a bad incentive to build into a business. One price means the protocol you are put on is the protocol your dog needs. What differs between the three is what is in them and how long a dog typically stays on one, not what you pay per month.
When am I charged?
The $199 when you book your call. Nothing else until after the call, once you have seen the exact protocol your veterinarian recommends and said yes to it. Then you pick monthly or a prepaid plan and pay that. Monthly renews on the same date each month; prepaid plans renew monthly at $299 once the prepaid period ends, unless you tell us otherwise.
Are the recommended durations a commitment?
No. There is no contract and no minimum term. The durations on the protocol cards are what these typically need in order to do anything: an acute injury protocol has an end, a chronic arthritis protocol usually does not. Prepaid plans are a discount for paying ahead, not a commitment. If you stop partway through a prepaid plan we refund the full months you have not used.
Can I pause or cancel?
Any time, from your account, without calling anyone. Pause if you are traveling or want to see how your dog does on a break. Cancel and you are done, no fee, no final shipment you did not ask for. Product you have already received is yours to finish, and on a prepaid plan we refund the full months you have not used.
Do you take pet insurance?
Compounded medications and telehealth consults are covered by some policies and not others. We provide an itemized receipt with everything an insurer typically asks for, and you submit it for reimbursement directly.
Did not find it?
Email care@revivepethealth.com, or call (888) 480-0996, Seven days a week, 8am to 5pm ET. A human reads every one, and if the question is clinical it goes to a veterinarian.
Next step
Start with a real veterinary appointment.
A licensed DVM reads your dog’s file, then meets you by video. $199 for the review and the prescribing decision, refunded in full if they decide peptide therapy is not right for your dog.